The were never opened by the seller. We have only been using one since. After a pretty bad storm at the beach, a few of the poles broke…so we are moving onto the next new one and selling the first for parts. I contacted Wal-Mart (1-800-WALMART) to see where I could get a replacement pole… Continue reading Ozark Trail 10′ x 10′ Instant Screen House Ayjdsrenilda1