We will not replace the 3-way hubs again. The campground received a moderate rain on the second night and the roof collected water in several places, causing the screen house to collapse. This was not a heavy rain by any means as no other shelters or tents collapsed. The weight of the water actually bent several poles on the roof and one leg. This probably could have been prevented by adding more yellow support poles to the roof. It seems like I am the second person to review this product, and the second one to give it a 1 Star rating.
The product is garbage and the customer service is worse. I borrowed this screen tent and thought it was a pain to put up…the center hub broke forcing me to duck tape it to keep it together. The new types that go right up without connections are so much ozark trail canopy better. It was a nice size though and eventually got up with extra tape. We love the size of the tent and we used it for a week with no problems. The second time we set it up one of the poles snapped and now I can’t find where I can get replacement poles.
Seems harder to take down than to put up. The way the poles clip into hubs is a little hard to get ozark trail screen house apart. This product from the list of stuff that I wish I never had bought it would in the top two.
Absolutely no apology for the poor quality of the product. The plastic corners are not worth putting the room up. But I did find this to get parts from California. When I got the thing home and deboxed it, the reality began to set in.
Setting up the screenhouse you need an army of people to hold the frame in place to put the screen over. Then the hooks don’t even reach the holes at the bottom of the poles. Then if you can manage to get that far, you have to run like crazy to get it tied down before if falls over. Bottom of screen doesn’t even tough the ground. This tent is only $47 at Walmart, however that is not the point. The hubs on the tent and the construction of the design are worthless.