Even when we tried contacting both the seller and manufacturer they didn’t want to just ship a part out, they instead wanted us to ship the entire thing back and gives us a whole new bike set. That would have been fine, but we had already assembled most of the mountain bike and we didn’t want to repack the entire thing just hyper bicycles to ship it out and get another mountain bike that we would have to reassemble. It loses three points for the small defects and bad customer service from the manufacturer and seller. The bike gears and peddles are slightly stiff, but I am sure it will loosen up with a bit of oiling and riding.
When considering complaint information, please take into account the company’s size and volume of transactions, and understand that the nature of complaints and a firm’s responses to them are often more important than the number of complaints. BBB Business Profiles may not be reproduced for sales or promotional purposes. Meanwhile, a fully adjustable 45mm Marzochhi USD fork and an adjustable Sachs shock absorber perform suspension duties on the Hypermotard RVE, while the SP gets top-shelf fully adjustable Ohlins at both ends. Entice customers to sign up for your mailing list with discounts or exclusive offers.
Lithium-ion batteries can experience performance issues once they get to a state of having no charge, so a quick charge every so often will keep your battery healthy long term. The Hyper MTB Ebike came in a pretty large box, but that is to be expected when ordering any type of bicycle online. The box itself weighed over 50lbs, so if you aren’t comfortable moving around that much weight, grab a friend to help you bring your bike inside or where you plan to assemble it.
All that is required of the rider is a quick revolution of the pedals every so often to keep the motor engaged and working for you. If you are maxing this bike out at weight capacity and going up a steep hill, you will need to put a bit more effort in. There is only so much a motor can do and you shouldn’t expect an Ebike to have the same towing capacity as an ATV.
All that was required on my end was installing the handlebars, pedals, and battery. Some buyers may not care about spending over $5,000 on an Ebike, but others will and that is where a more budget friendly option comes in to play. Since we have a specific purpose for wanting Ebikes, we were already narrowing down our hyper bike potential options and some of the more budget friendly bikes on the market.
Perfect for experimenting with tricks or weekend rides, the Hyper Spinner BMX Bike will help make your rides more enjoyable. The company also established an ongoing commitment to supporting Riders and the sport through sponsorships of individuals and Teams. One of the first Riders to benefit from Hyper sponsorship was Eric Carter, who helped position Hyper as a leader in BMX by capturing a National Championship and being an excellent spokesperson and promoter of the brand. Eric moved on to a stellar career in Mountain Biking, while Hyper continued to develop BMX products and began exploring an expanded position in the marketplace. A few problems I found with the bike are as follows-First, I don’t like how the handle bars are designed because you need a wrench to tighten them up and put them on.
This is slightly annoying because other than the tires, everything else is assembled using hex keys (also known as an allen wrench). I would have prefered if the handlebars required Hex keys because you could use a multi-tool to quickly make adjustments while riding without needing any other items, but as it is now I always have to carry an adjustable wrench with me. The wrench built into my multi-tool is made for tires, so it is slightly too large to fit and adjust the handlebars because they used another type of bolt like screw for it. This is a minor problem because I just added a wrench to my backpack repair kit and moved along. One feature about the Hyper MTB Ebike that I really like is that the battery is removable.
I think Apple started us down a path of non-removable batteries that a lot of electronics manufacturers have adopted but, the trouble with that is that it isn’t user friendly. With the Hyper MTB Ebike, you can charge your bike with the battery installed or removed, which I personally love. If you ride your bike for the day and take your battery down to zero, you can still use your bike as a standard rider while your battery is back at camp or home charging up. The Hyper MTB Ebike is honestly one of the most reasonably priced Ebikes that I have come across while scouring the web. One of the biggest things that we were looking for was a bike that was a fit physically and also had enough capability to haul additional weight for our gear when hunting. Admittedly, neither of us are in peak physical condition, sitting around the 220 LBS mark for personal weight, but the bike has a rider capacity of 275 LBS which is more than enough.
While they may not have all the features and capabilities of higher-end models, they are a reliable and accessible choice for beginners or those on a tight budget. The limited battery range and some minor performance issues may be drawbacks for some, but overall, the Hyper E-Ride bikes offer a great entry point into the world of e-bikes. At our webstore, we offer Hyper Bicycles frames, known for their quality and durability. Founded in 1990, Hyper Bicycles has been dedicated to producing high-performance bikes that meet the needs of riders of all levels and styles. In the intervening years Hyper Bicycles has maintained its position as a leader in BMX, with a full line of products for BMX racing and freestyle BMX.