Though we’re a bike shop that sells, builds and fixes bicycles, they’re really just the means to an end; albeit a beautifully designed means to an idyllic end. Our job most importantly is to encourage as many people as we can to get out and ride for transport and enjoyment. We’d love to make riding a bike as commonplace as your morning cup of coffee, which by the way is our other obsession. The Genesis range has expanded by a staggering amount, to include gravel, road, urban, and more.
When Credit Card details are collected, we simply pass them on in order to be processed as required. We never permanently store complete Credit Card details.We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. If you have any questions about security on our Website, you can email us at We’ve partnered with Freewheel as a solution to offer Genesis bikes online whilst supporting local bike shops at the same time. Each online sale supports the selected bike shop with a percentage of your sale, whether you choose to click & collect or get it delivered straight to your door. Please note that Freewheel currently only deliver within the UK at this time.
Our bikes will take you to those places, fulfill your curiosities and make you remember why going for a ride is one of life’s most brilliant experiences. From there, we’ll discuss how we can get your bike back up to speed with a service package, on-the-spot adjustments, or replacement parts. We’ll also create an itemized receipt to make sure you’re genesis bike comfortable with repair costs before we get to work. One of our service advisors will put your bike in the stand and run it through our professional inspection process. We want to know about your concerns, learn about your riding habits, and understand your goals. That way, we can provide exactly what you need to get the most out of your bike.
If we have trouble processing an order, we will use this information to contact you. Use of Collection InformationAny details collected from ORBO customers is required in order to provide you with our products and/or services, and a high level of customer service.Correspondence is recorded in order to provide service references. That’s why we have an extensive network of expert dealers who can help you get your perfect Genesis, whether you’re after a reliable tourer or your dream custom build.Find your local dealer here. You can also buy your new Genesis through Freewheel – your local bike shop online. You have the option to have your new bike delivered to your local dealer, or to your door.
For the urban fixed gear and single speed cyclist we have plenty of messenger bags and clothing that can withstand a lot of rough use. The Montane Icemen (Pete Sissons and Paul Cosgrove) underlined the bikes capabilities as they used a pair of Croix de Fers to circumnavigate the 1600-mile coastline of Iceland in 14 days. Genesis bikes became renowned for their use of steel tubing and ethos for function over form. We’re already busy sketching, designing, prototyping and developing the next generation of British bikes built for your next adventure. The steel-framed High Latitude LT is our new grin-inducing UK trail hardtail, while at the opposite end of the spectrum, our Caribou fat bike ploughs a very different route.
These hardy bikes are some of our staff’s favourites, tried and true in the bike packing and adventure realm. Their colourways are stunning, and their frames are tough yet agile. Our love affair with steel road bikes begins with the Reynolds 853 Equilibrium.
With massive tours becoming more commonplace, we introduce the Tour de Fer – and for more adventurous missions, the Longitude – a rigid 29er mountain bike with all the required mounts and clearance for 2.5-inch tyres. Ridgeback Bikes create a flat bar road bike and call it the Genesis Day One. Ever since, we’ve been making bikes that make you dream of your next adventure – whether that’s a continent crossing epic, or the daily commute. Packaging SystemThe packaging system had to accommodate everything from small replacement parts to complete bikes. You’ll receive an email and/or text when your repairs have been completed, and we’ll be sure to give you a call if anything pops up along the way.
We become title sponsor of the all-new Madison Genesis cycling team, bringing steel back to the peloton with prototype Reynolds 953 and 931 tubed Volare framesets. The Latitude Ti is our new flagship mountain bike and goes to the top of many wishlists, while a geared Flyer adds versatility to a classic. Will Snow completes the epic 2700-mile Tour Divide after 27-days aboard his Genesis iO ID, with just one puncture and genesis bicycles one new tyre. At the time, we weren’t sure if people would get it, so we hedged slightly, labelling it as a cross bike in the truest sense of the word. However, through our online retail partner Freewheel, you are able spread the cost of your new bike via a finance scheme. We recommend noting down your frame number (located on the underside of the Bottom Bracket) and using one of the many online services available.