I am frequently traveller and certainly this was totally unexpected. I will make arrangements to return this suitcase but I expect a better product if I am to maintain any trust in American Tourister. With our wonderful variety of American Tourister ladies’ bags, women may add a touch of luxury to their travels. These bags are the ideal fusion of fashion and utility because they have fashionable designs and lots of room to organize everything. Improve your travels with the renowned American Tourister line, which is offered by Branded Luggage in Pakistan.
This issue with your American Tourister luggage is probably a one-off. I’ve covered the luggage industry for decades, and I can tell you that if any manufacturer made luggage that american tourister bag fell apart after two trips, they’d be out of business in no time. The best way to avoid this problem is to carefully inspect the bag before you buy it (if you buy it in a store).
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I am going to have to gaffer tape the case together. Simply because I am not buying another case when we have to return this one. I recently purchased a large Bon Air Spinner suitcase. I was super excited american tourister suitcase when I purchased the and now I am super disappointed. On the return journey of second trip the suitcase was open at baggage reclaim. The zip was open and side of the case was sliced open ever so slightly.
Really why is this company making there coustumers fool buy giving them 3 year warranty. I m very disappointed and suggest not to ever buy any stuff from this brand. This reviewer doesn’t even think it warrants one star. We bought a bright yellow hard shell suitcase from Tesco. Came through Belfast International into Manchester and we were left with half of one zip keeping the bag closed. So for the return journey ( we are still on holiday).
I’ve checked with UPS and FedEx and it will be over $50 to ship the luggage to San Antonio, mainly due to the size. I feel like I should not have to pay this exorbitant cost to have a manufacturing defect repaired. On the second trip with the luggage, the stitching that holds the zipper mechanism to the luggage frame started pulling loose on the 24-inch piece of luggage. Suspecting this was a manufacturing defect, I went to the American Tourister website for a resolution. We take pride in offering a broad range of american tourister bags at Branded Luggage to suit your tastes.