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I am going to have to gaffer tape the case together. Simply because I am not buying another case when we have to return this one. I recently purchased a large Bon Air Spinner suitcase. I was super excited when I purchased the and now I am super disappointed. On the return journey of second trip the suitcase was open at baggage reclaim. The zip was open and side of the case was sliced open ever so slightly.
The question is, should you have to pay $50 to ship the luggage to Texas? If you’d had your American Tourister luggage for a few years, then sending it over might be a reasonable request. But this luggage was brand new, and I think the company american tourister bag should have considered replacing it with a new bag. I publish a guide on how to resolve any consumer dispute on my advocacy site, Elliott.org. Our selection of American Tourister cabin luggage is perfect for people who prefer to travel light.
Don’t get fooled by International warranty. I recently purchased a medium suitcase from american tourister suitcase their website. I tried to change this on the UPS website but I couldn’t even log in.
The right suitcase is not just a travel accessory; it’s your reliable partner in creating memorable travel experiences. One of the four wheel broken during the trip.And the greatest thing is i have just bought it on 5 jan and took the first flight on 6jan and its wheel breaked on the same day. I mean thats really a bad quality product.
This issue with your American Tourister luggage is probably a one-off. I’ve covered the luggage industry for decades, and I can tell you that if any manufacturer made luggage that american tourister suitcase fell apart after two trips, they’d be out of business in no time. The best way to avoid this problem is to carefully inspect the bag before you buy it (if you buy it in a store).
There are robust zippers, durable fabrics, and longevity. Moreover, backpacks have a sleek urban look that matches the adventurous paths. Lastly, laptop compartments with extra padding ensure protection.
Really why is this company making there coustumers fool buy giving them 3 year warranty. I m very disappointed and suggest not to ever buy any stuff from this brand. This reviewer doesn’t even think it warrants one star. We bought a bright yellow hard shell suitcase from Tesco. Came through Belfast International into Manchester and we were left with half of one zip keeping the bag closed. So for the return journey ( we are still on holiday).
Brought the Airconic based on some articles. I got sent out a suitcase with a faulty zip. Complained and have heard nothing from the company for almost a month. We wiggled with 3 suitcases to zip them up. Ended up gladwrapping at the airport to protect our stuff falling out of these new 3 suitcases.
Soft-sided suitcases are made of canvas, nylon, or another flexible material. Many large soft-sided suitcases weigh only about 9 pounds. They can often expand up to 3 inches when extra storage is needed. Whether you travel once a year or twice a week, you need luggage. American Tourister offers carry-on and full-size bags.