To make matters worse, sometimes I’m so ashamed of the purchase that I can’t even bring myself to return it. Find the best hiking/camping product for your next outdoor adventure using our independent reviews and ratings. Trailspace’s community of gear reviewers has field-tested and rated the top tents ozark trail canopy and shelters. My experience with Ozark Trail equipment has been to reinforce the old adage “you get what you pay for”. I highly recommend that anyone looking for a good screen house spend the additional money and get a Swiss Gear. Don’t try to save a few dollars and end up with a POS like this one.
This is one of those products where the instructions are basically a complete fantasy. They make one false unstated assumption after another. And even then, they’re not simple.
Without instructions, it took me about 30 minutes to put it together and get it erected, by myself. Just had to comment after reading these old reviews of folks who couldn’t seem to set it up without either A. Hard to set up for one person. It take 2 people at least to set this screen house up. This model has been discontinued and I only need two parts to fix it. No information on where I can get replacement parts.
The were never opened by the seller. We have only been using one since. After a pretty bad storm at the beach, ozark trail chairs a few of the poles broke…so we are moving onto the next new one and selling the first for parts.
I know there is more grief and heartbreak in my future, but hey, I’m using it. Browse Ozark Trail’s top-rated hiking and camping gear and more. Find something simple to set up, reliable, durable and with product support.
No apology, no offer for a resolution. The product is garbage and the customer service is worse. This is totaly wrong that a company doesn’t keep parts in stock. I was told to try and return it to the place I purchased ozark trail chairs it or wait the 4-6 weeks. Well I’m a camper and I intend to use this weekly. The rest of the process was funny too, with wimpy frizzy guylines, and inexplicable bits of plastic that are supposed to tighten them.